Custom Patient Certification Training Programs
Our Certification Training Programs result in Happy Patients, Scalable Revenue Growth, and Major Improvements in Patient Scores. Guaranteed!
Custom Patient Certification Training Programs
Our Certification Training Programs result in Happy Patients, Scalable Revenue Growth, and Major Improvements in Patient Scores. Guaranteed!
Outdated training programs don’t work!
Our Certification Training programs are specifically designed to rapidly improve Patient Experience. We achieve this by customizing the training program to your current state of Patient Experience Readiness. Additionally, our training targets three job categories which include Leadership, Management and Patient facing teams. If your organization is looking to drive rapid improvements in Patient Experience and H-Cap Scores, we’ve got you covered. Our programs are available through live workshops, live-virtual or prerecorded.
Certified Master of Customer Experience
Our Master program is designed for Customer Experience Executives that need the skills to develop and implement market leading Customer Experience Strategies (CXS). This program is based on the number one bestselling books on the topic of Customer Experience, including What Customers Crave, and What Customers Hate. This program also includes coaching and certification fee.
Certified Customer Relationship Advocate
Our Advocacy Training program is designed for Leaders and Managers of Customer facing teams. This exciting program gives managers powerful tools to help their customer facing teams significantly improve Customer Experience. This program is based on the number one bestselling books on the topic of Customer Experience, including What Customers Crave, and What Customers Hate. This program also includes coaching and certification fee.
Patient Champion Certificate
Our Patient Champion Certificate training program is designed for, Patient facing teams that have regular Patient Engagement. This program provides critical training in the area of patient empathy, engagement, communication and conflict resolution. This program is based on the number one bestselling books on the topic of Customer Experience, including What Customers Crave, What Customers Hate and The Healthcare Mandate. This program also includes coaching and certification fee.
Patient Experience Bootcamps, Workshops and Training Events
Our team can also organize custom bootcamps, workshops and training events. Our programs are fun, engaging, and most importantly they provide a significant return on your training investment.
Patient Experience Bootcamps, Workshops and Training Events
Our team can also organize custom bootcamps, workshops and training events. Our programs are fun, engaging, and most importantly they provide a significant return on your training investment.
From insights to innovations
Our turnkey solutions include best in class Patient Insights, Patient Experience Strategies, and Certification Training.
What makes us your best choice?
- Our research is based on current Number One Bestselling Books
- We serve some of the best brands in the world with multi-million dollar returns on investment
- We go beyond outdated survey methods to get you custom insights that drive experience innovation
- All of our Patient insights are 100% customized for each client
- You always work with a partner and never a junior associate
Our research is based on our CEO’s multiple number one bestselling books
