RealRatings Patient | RealRatings

Go Beyond Outdated
Patient Surveys

We deliver actionable Patient insights, that drive Happy Patients, Scalable Revenue Growth, and Major Improvements in Patient Scores… Guaranteed.

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Go Beyond Outdated
Employee Surveys

We deliver actionable Employee Insights, that drive Employee Happiness and Cultural Transformation

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Or let's talk

Outdated surveys, are costing you millions

Outdated surveys don’t work, and they are costing healthcare organizations millions of dollars in lost revenue. Our Patent Pending RealRatings™ Technology, and Patient Insights Services, provide you market leading insights and Patient centered innovations.

The benefits of the
RealRating™System

Our system provides the following key benefits



Improve

Improve online Patient ratings to Reduce Revenue Loss



Happiness

Major improvements on Employee Happiness



Grow

Fast Revenue Growth through Improved Patient retention and promotion



Attract

Attract and Keep Valuable Patient while Increasing Average Transaction Value



Reduce

Significantly Reduce Patient Attrition

Q

Avoid

Avoid the Serious Pitfalls of outdated Patient Surveys

Don’t just get insights, get innovations

The area of Patient insights has become esoteric, and confusing for most organizations. The simple truth is, we need to understand what Patients Hate and what they Love across a range of thoughtful Patient Personas, throughout their Five Touch Points. We identify what your Patients Hate, and then we show you how to eliminate it. Then we find out what your Patients Love and we help you bolster it. This approach drives massive innovations that result in scalable increases in Revenue and Patient Satisfaction, Guaranteed.

Don’t just get insights, get innovations

The area of Employee insights has become esoteric, and confusing for most organizations. The simple truth is, we need to understand what Employees Hate and what they Love across a range of thoughtful Employee Personas, throughout their Five Touch Points. We identify what your Employees Hate, and then we show you how to eliminate it. Then we find out what your Employees Love and we help you bolster it. This approach drives massive innovations that result in scalable increases in Revenue and Employee Satisfaction, Guaranteed.

From insights to innovations

Our turnkey solutions include best in class Patient Insights, Patient Experience Strategies, and Certification Training.

Our Services

NCustom Patient Surveys, leveraging the RealRating™ Technology
NPatient Experience Audits, with detailed recommendations
NFormal Patient Experience Strategies and CX Tactical Plans
NPatient Listening Sessions and Focus Groups
NPatient Experience Training and Workshops
NPatient Experience Master, Patient Experience Advocate and Patient Champion Certification Training
NPatient Experience Comparative Analysis
NPatient Personification and Journey Mapping

What makes us your best choice?

Our research is based on current Number One Bestselling Books

We serve some of the best brands in the world with multi-million dollar returns on investment

We go beyond outdated survey methods to get you custom insights that drive experience innovation

All of our Patient insights are 100% customized for each client

You always work with a partner and never a junior associate

Go Beyond Outdated
Patient Surveys

Go Beyond Outdated
Employee Surveys

Outdated surveys, are costing you millions