The RealRatings Blog. 03 Jan blog 3 Ways to Get Accurate Customer Insights—and Act on Them Organizations love to use ubiquitous and outdated promotion scores and surveys, because they are the safe choice and considered to be best practice. N... By stephen No comments 03 Jan blog Do Your Customers Love You—Or Only Hate You Less? Many business leaders look at their sales and conclude, “This is great—our customers really love us! We’d better not change a thing!” I hate t... By stephen No comments 03 Jan blog Brand Ambassadors Can Double Your Sales Brand ambassadors are former and current customers who are happy with the brand to the extent that they will go beyond being passively pleased to bein... By stephen No comments 03 Jan blog Is Your Checkout Line Killing Your Business? Here’s How to Fix It For owners of brick-and-mortar stores, the checkout line provides many opportunities to score both lovepoints and reduce hatepoints. While ecommerce h... By stephen No comments 03 Jan blog The 4 Customer Personas – And How to Make Them Love You Every company serves a market segment, and within each market segment there are customer personas who want to engage your products and services differ... By stephen No comments 03 Jan blog Two Dangerous Stereotypes to Avoid Many organizations spend tens of millions of dollars each year attempting to pigeonhole their employees into groups of manageable archetypes. Typicall... By stephen No comments Load More Schedule a free discovery call. Notice: JavaScript is required for this content.